our fridge has done the freezing up thing for along time. Thanks. The ice maker will work sometimes but not all the time. defect known issue lawsuits happening..i called samsung, they are sending a tech out free of charge next week. If the ice maker is removed, unplug the refrigerator to prevent the cooling loop from freezing while it is in use. Until this moment , I did not know there was a lawsuit on the Samsung refrigerator. I swear I'll never buy another Samsung Refrigerator. Samsung has released a smart all-in-one fingerprint security IC for biometric payment cards. Filing a complaint with the CPSC can help ensure that the issue is investigated and resolved, and may also provide additional leverage in seeking compensation from Samsung. As a class action lawsuit claimed, Samsung allegedly has not instituted a recall, repaired, or replaced the refrigerators because of ice buildup. Samsung processed the claims and provided compensation to eligible consumers. I dont understand how thats fair when We pay on time every month. ]- How To Join Samsung Refrigerator Class Action Lawsuit, Samsung SmartThings Energy: The Smart Way to Manage Energy, You won't believe what Samsung and Google just announced for your smart home, K9 THUNDER HOWITZER SELF-PROPELLED (Made in Korea), Samsung Bot i Next-generation interaction robot News, You wont believe what Samsung and Google just announced for your smart home. The lawsuit alleges the fridges are defective, fail to keep food at a safe temperature, yet Samsung routinely denies warranty claims. We bought ours in oct 2015 . How To Join Samsung Refrigerator Class Action Lawsuit? The only way to stop the loud fan grinding noise is by opening the fridge doors but then, obviously, temp in fridge significantly drops. how can we join lawsuit. in order to use, we need to defrost at least every 2 weeks. How do I become a part of the Samsung refrigerator lawsuit? "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler. Merck Agrees to Label Revision for Propecia Lawsuit, Types of Private Mortgage Insurance Lawsuits, The Reported Problems with Samsung Refrigerators. Cooling problems, ice maker problems. Please add me to the class action lawsuit. I would like to join the class action for defective Samsung icemakers. Since that purchase at least 5 times a year, we had to thaw out our icemaker. Now the2nd one has the same problem, samsung has this thing about how lose the comsumer for good, by not addressing the issues, I am STILL waiting for a resolution. These include a class action lawsuit in response to a data breach in July of this year, a proposed class action lawsuit alleging violations of the Biometric Information Privacy Act (BIPA), a class action alleging false advertising of Galaxy S21 storage capacity, and a penalty for misleading claims regarding the water-resistance of seven Galaxy phones. The defective ice maker is a major cause of the problems, and a class-action lawsuit could help consumers get the money they deserve. A: Consumers who purchased a Samsung refrigerator between 2009 and 2021 may be eligible for compensation. The ice maker does not work properly and the bottom freezer does not open all the way because it freezes. Its ashamed costumers spend there HARD EARNED MONEY on Junk that is just pretty on the outside. Im with the hundreds of disappointed consumers on Samsung refrigerator, our ice make has never worked properly and it doesnt keep proper temperatures. The Samsung refrigerator ice maker has been a source of complaints since July 2015, when a group of consumers identified several model numbers as having problems with the ice maker. I have a Samsung refrigerator which I bought on 9/2014, Model #RF25HMEDBSR from Lowes. Even though the manufacturer and its retailers were aware of the problem, they did not do anything to fix it. It has rewarded over $6 million to Samsung customers in the past few years, and it is not surprising that the company is facing a large number of class-action lawsuits involving its products. I bought it at Lowes, and they had to have received numerous complaints beforehand, yet obviously said nothing. I have a Samsung Refridgerator Model # RF25HMEDBSRAA Icemaker is No Good. Within that 3 year period, I had service repairs 5 times on the ice maker. Silly and genuine hearted us we went on the word of Samsung, guess what? Christina Spicer | November 15, 2019. The plaintiffs are seeking a full refund or partial reimbursement of their costs. Other Past and Current Lawsuits against Samsung, 1. However, the settlement is designed to provide meaningful relief to affected consumers and help address the problems with the affected Samsung refrigerators. We have spent $700.00 in repairs after the extended warranty expired. No more Samsung products for my house. The new interface is designed to make the Galaxy Watch and smartphone experience more deeply connected. Espaol; International News. Some consumers have filed a class-action lawsuit against the company and are now receiving partial refunds. The freezer wouldnt pull all the way out and I didnt realize it was because of freezing. At issue is a line of refrigerators Samsung sells to American customers, which have double French doors and a bottom freezer, range from $1,000 to $3,000 each and come with a one-year warranty, attorneys said in court documents. Access to top freezer was useless, so to stop the water leak damage, I used the Off button for the water and freezers. the repair only last for 3or4weeks,and back to square one. Can I become a litigant in this lawsuit? Plaintiffs claimed that putting the cookware in the dishwasher caused the non-stick surface to peel away and leave sharp edges. Since that purchase at least 5 times a year we had to thaw out our icemaker. We even bought the extra warranty and had repaired several times and the top ice maker doesnt work at all the bottom one just when it wants to. Does anyone have any insight on what we can do? I didnt buy these appliancesI bought a new home with the appliances in it. It is the law firm that is handling the settlement of the class action. Saghy, of southern Pennsylvania, bought her Samsung refrigerator in 2017 for about $2,250, court documents state. When the ice maker is removed, unplug the refrigerator to ensure the cooling loop does not frost over during service. Cant control anything tech said the fan was broke and it would cost a lot if we could get the part. The Samsung class action lawsuit alleges the company knew about the temperature defect but concealed it from consumers while continuing to sell the product. the defrost doesnt and when it does the everything in the freezer defrosts. Last but not least, you can participate in the lawsuit by calling the law office that is representing the plaintiffs or registering on the official website. Other articles: 8 Best, Read More K9 THUNDER HOWITZER SELF-PROPELLED (Made in Korea)Continue, Samsung Galaxy S23 leaked colors! I would like to join your class action law suit. Thank you very much. My Samsung French door refrigerator ice maker continues to ice up. It appears the Class Action (of which I knew nothing) has caused Samsung to snap to but only IF they are called directly. I have not heard of any recalls or other remedies at this point. One of the best ways for consumers to avoid problems with their Samsung refrigerators is to maintain them properly. How do I submit my claim the courts for reimbursement of costs? South Carolina Department of Consumer Affairs. I purchased a Samsung refrigerator model RF28T5001SR/AA in February 2021 and the compressor went bad after 8 months and now 4 months later the ice maker stopped working. Is it to late to join the Samsung refrigerator/freezer class action lawsuit, I have the Samsung model #RF28HDEDBSR/AA that the ice maker constantly freezes. Depending on whether or not your All-Clad had "sharp edges" after Went to the basement and discovered flooding down there as well. Consumers can troubleshoot common problems such as cooling issues or ice maker problems by referring to the owners manual or contacting Samsung customer support. Consumers who had purchased affected Samsung refrigerators were eligible for compensation under the terms of the settlement. You might be qualified to join a class action lawsuit against Samsung if you bought a Samsung product in Illinois within the last four years. The complaint states that the manufacturer has failed to repair the defective ice maker. We would like to join the Class-Action Law-Suite as well. Thank you this has been a nightmare. We found ourselves having to defrost the icemaker because of excessive ice buildup inside the maker and it would then dispense ice that is for a short while until it needed to be defrosted again. The manufacturer has also been ordered to pay damages to consumers. Overall, the settlement provided significant relief to consumers who had purchased defective Samsung refrigerators. Some consumers were eligible for free repairs, while others were eligible for cash reimbursements or discounts on the purchase of a new Samsung refrigerator. In the meantime, the lawsuit is moving forward despite a court ruling against the company. The CPSC is responsible for investigating safety hazards and defects in consumer products, including refrigerators. Samsung is being sued for allegedly marketing faulty refrigerator models that have a history of breaking down too soon. What was the full number 1-856-772 ? 3. I have been making my own ice since then. Other consumers have made YouTube videos to share their stories and are awaiting a Samsung refrigerator class-action lawsuit settlement. A: To be eligible for compensation under the Samsung Refrigerator Class Action Lawsuit settlement, consumers must have purchased one of the affected refrigerator models and experienced specific problems such as cooling issues or ice maker problems. The first time I agreed to cover 25% of the cost and I had to rent a car for transportation. My refrigerator was growing mold inside the icemaker and they just kept on replacing parts. I paid more than 200$ to remove the ice. "This defect is fatal to the operation of the refrigerators, which serve one purpose: keeping food and other consumable goods at a safe temperature.". I was outside watering my garden for approximately 15 minutes a week ago. You might be surprised. I have a Samsung RF28JBEDBSR/AA I have just quit using the ice make and buy ice. How do I become part of the lawsuit? Theyve been back three more times. The mediator will be chosen after a thorough review of the documents in the case. As it stands right now, however, there are still no significant updates to share. we have the same problem with our model RF28HFED. I have a RF28R6241SR/AA and the top ice maker has not worked for a full year- it is frozen solid. The model number is RS25H5111SR/AA with Serial number 0AC64BBF701072P and we have replaced it one and the second third and fourth attempts have failed. Samsung is being sued on behalf of a group of customers who claim that their refrigerators are defective and have caused them both material and psychological harm. Raising twelve causes of action, the suit alleges . The company has responded to the complaint and has agreed to settle. In October 2020, we also purchased a four-door Samsung refrigerator (same model RF28T5021SG/AA). What is the Samsung refrigerator ice maker class action? The group's moderator, Tom O'Shea of Ohio, told CBS affiliate WTKR that he's trying to help people get refunds for their purchase. In the meantime, the pending lawsuit has been consolidated in the U.S. District Court for the District of New Jersey and has been settled with Samsung. Class Action Newswire About Us ClassAction.org is a group of designers, writers and programmers who have been working in the legal space for nearly a decade. How do I join the Samsung Refrigerator ice maker failure, class action lawsuit? Consumers who believe they may be eligible for compensation should review the settlement terms and eligibility criteria carefully to determine whether they qualify. I would like to join this lawsuit. In general, the claims process should take several weeks to several months, depending on the specific circumstances of each case. The ice maker has failed (frozen) five times since I purchased it. Looking to YouTube most of the people that have bought the Samsung refrigerators are experiencing problems. Claims had to be submitted by a specified date in order to be eligible for compensation. I hope something can be done, Also, the moisture in it is a shame, lots of ruined vegs. This is a health issue now I do not know the MSDS of this and dont know how to treat anyone that may get sick by this! The newly filed lawsuit includes refrigerators with . The lawsuit details defects that affect the built-in-door ice makers, resulting in leaking and slush and over-freezing in the ice compartment. Samsung maintains that there is no issue, despite the fact that some of its other models have some problems. It definitely does not keep the temp in either the fridge or the freezer at the setting showing on the control panel, usually up to 10 degrees higher but depends on where in the fridge the thermometer is placed. We have to defrost the ice maker ever 2 weeks or so . If your legal rights are affected by a class action, you usually will only need to get involved once the case settles. Moreover, the company failed to offer a service bulletin to address these problems. After months of having the refrigerator it began this buzzing noise and we discovered that the unit had issues with the ice maker. I purchased a Samsung Refrigerator in 2015 and the icemaker has been changed twice. Best Buy had to have known about this problem and never mentioned it. I have to get on my hands and knees and chop the ice out so my freezer door will shut and work properly. The claims process was straightforward and could be completed online or by mail. I have the EXACT same model number and we are having the same issues!!!! Samsung used to be a rusted name Id never buy another Samsung product nor recommend one to anyone just the opposite I would strongly advise people to stay away from anything made by Samsung. / MoneyWatch. Just finished taking everything out of my fridge. Pull-out drawers for the freezer compartment. In addition the displayed temperature is 38F while the actual measured temperature is 46F. It was submitted to the Northern District of Indianas federal court. A class-action lawsuit filed against Samsung will help consumers recover their losses due to a defective ice-maker. Getting through to Samsung customer service has been/is difficult at best. Refrigerators are to last a while, not just a couple of years. The lawsuit sought compensation for consumers who had purchased these defective refrigerators and had suffered losses as a result. I am also interested in entrepreneurship, gaming, and basketball. The woman on the phone assured me it would be handled and the current ticket for the tech would be updated so Samsung would make it right and take care of this without any cost to us. Your email address will not be published. Had we known this was an issue we would never have began the lease. The Samsung Galaxy S23 leaked colors: Sneak peek! The lawsuit describes the potential defective refrigerators as being sold under the Samsung brand name and containing: French doors for the "upper fresh food compartment". The compensation varied depending on the type of refrigerator and the problems experienced. Any suggestions? document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Copyright 2021 LawDefence.org. If any ice is left, it can cause the issue to resurface. The K9 performs admirably, with a long shooting range for firefighting and a fast firing speed for real-time, laser-focused firepower. Please add me to your class action lawsuit. We are not paying for a service that is due to a faulty product! The only thing that can be done is to tap into the closed system and try to fix the valve, but even that may not work. A class-action lawsuit filed against Samsung Electronics America Inc. claims that the defective ice tray in a Samsung refrigerator causes numerous problems, including leaks and slush. My Samsung refrigerator is frozen over completely, for the 3rd time. News Apr 8, 2021 / 10:52 PM MDT. We just called Samsung and are waiting for their authorized service repair to come fix the ice maker. I am hoping to get another 5 years out of it but who knows. I purchased my Samsung refrigerator in November 2018. Would you please pass on the info if you found out. I purchased a new refrigerator and moved this refrigerator to the garage as I am just sick of dealing with it. My icemaker leaks water, freezes up its a mess, very frustrating. Is it settled or is it still ongoing? The suit also cites a service bulletin issued by the company in July 2015, which describes some of the problems consumers have experienced with their fridges. Samsung declined to comment about the refrigerator lawsuit on Wednesday. We bought our #RF23M8070SRAA Samsung 3 years ago. If eligible, your lawyer will get in touch with you. The Samsung refrigerator class action lawsuit was filed in Virginia after consumers complained about their defective ice maker. I too would never have made this purchase if I had any idea of the problems. After further research, we found out about the ice maker issues and lawsuit against Samsung for the faulty ice maker issues! Jordan and Saghy's lawyers said the issues with Samsung refrigerators have been known for years. Piece of garbage. A class action lawsuit claiming to represent all Samsung ice makers claims that more than 20 models are flawed. He is very familiar with Samsung and is writing up what he found. At first, it was considered that the battery issue was specific to a particular model. Many prospective litigants investigate if a business that has settled a lawsuit has resolved the issue. I will like something to be done to this problem. Its important to note that eligibility for compensation also depended on the timing of the purchase. Lots of questions here about how to join the class action suit, but no answers. Samsung refrigerators are known to be unreliable and glitchy. Those who are affected by this problem can file a class-action lawsuit against the manufacturer. Im sure there is an ice problem as I cant even get my deli tray to open, appears to be frozen shut. A total of 2.3 million claims were approved when the lawsuit was resolved. Copyright 2023 CBS Interactive Inc. All rights reserved. There are several other issues related to Samsung refrigerators that have been cited by consumers in a class-action lawsuit. Home Depot blows you off. To join the class action lawsuit, you must complete the form on one of the open lawsuit investigation pages below. How long will it take to get your tax refund? We want to be part of this class-action lawsuit against Samsung. When call was placed they wanted me to FaceTime video the control panel on my refrigerator which they have no right asking for this is invasion of privacy who would do this for someone they do not know! Powered and implemented by FactSet. In the past 5 months it has frozen up every other week. I also would like to join the class action suit! Samsung Broken Refrigerators Class Action Details The class action lawsuit filed by both Ronald and Debra Bianchi is seeking to establish a Nationwide Class consisting of Samsung customers who have bought a defective Samsung refrigerator that leads to a series of different problems. Maybe they can point you in the right direction on how to file a claim now. So much for trying to stay out of nursing homes in our old age!!! I tell my friends and relatives NOT to purchase Sam Sung products from Home Depot. Samsung should not be allowed to do business in the U.S. for this scandal. The company is not yet publicly apologetic about the lawsuit but has declined to comment on the matter. We purchased a 4 door Samsung Refrigerator, February 19, 2019. I see several others have asked. She later noticed the refrigerator wasn't keeping a chilly temperature, according to the lawsuit. A class-action lawsuit against Samsung could also serve as a warning to other manufacturers to ensure the quality of their products. I purchased a very expensive Samsung Hub less than two years ago and have had to have the ice maker repaired/replaced twice already. Although an individual can sue a large company, such as Samsung, it is often ineffective to do so financially. The ice maker has not functioned properly since day one with a frozen ice sheet that sits at the bottom of the ice bin. Samsung is accused of engaging in unfair and deceptive business practices by selling devices that were known to be defective and neglecting to disclose them. Is it too late to submit to a Class Action Lawsuit against Samsung for my refrigerator. Its also important to keep in mind that compensation varied depending on the specific problems experienced and the model of the refrigerator purchased. Worst refrigerator I have ever bought. They did try to fix it but didnt. Where is our consumer protection? I want to be part of the class action please tell me how to apply. Since then the refrigerator buzzes very loud with ice coming out of the vents behind the Twin Cooling Plus area.