.script("/js/multiple-select.js").wait() HCTRAreserves the right to monitor sessions, track usage and to restrict access to anyone at any time and for any reason. 3872. The office staff are helpful, polite, encouraging. Resource Staffing provides a variety of positions for jobseekers; they are able to help a multitude of people become employed under an agency that is organized and well established. download the app and log into your account using the same username and password You can contact them directly by phone at 281-875-3279. Click here You may visit their website or send an email request by clicking HCTRA Email Support. These essential cookies may also be used for improvements, site monitoring and security. to start. Job Description & How to Apply Below. Also, some trainers are not the most helpful, some can be rude and you cannot be a minute . It is now July 21, and still no transponders. Manage all your bills, get payment due date reminders and schedule automatic payments from a single app. If you accidentally missed paying for tolls, but have not received an invoice, you can also pay for those online before additional fees are assessed. Learn about Harris County Toll Road Authority culture, salaries, benefits, work-life balance, management, job security, and more. This is not just an issue for BancPass customers but all customers who drive the particular roads that are delayed. .hmg-jb-bg-primary { Corporate Headquarters The BancPass phone app allows users to register new tags, view all toll charges, & check account balances. Please allow 24 hours for a customer service agent to respond to emails. . Please sign up for, https://cdn.haleymarketing.com/templates/62660/logos/logo.png. Answering inbound calls and assisting callers with EZ Tag questions. Free mobile app available on Google Play & Apple App Store, Never miss a due date with reminders and scheduled payments, Pay thousands of billers directly from your phone. What do I do if my vehicle or Tag is lost or stolen? Ability to comply with office training requirements. Howeveryou identify and whatever your background, we encourage you to apply today. Ability to speak effectively on the telephone. padding: 0 20px 0 20px !important; You can email support@bancpass.com or call Customer Service 866-978-5061 Monday Friday during normal business hours. Login - Harris County Toll Road Authority Get notified about new Customer Service Representative jobs in Houston, TX. Always responds quickly with answers to any questions. Maintains knowledge of the procedures to open, close, and update files and notes accurately using the case management database and run reports. Commute & Mass Transit and other bills can be paid at doxo. We continuously work to inform Toll Operators of our Users frustration and also work to message our Users when we are alerted of a Toll Operator system issue. High School diploma or equivalent required. In recognition of Thanksgiving, HCTRA customer service call center and administrative offices will be closed Thursday, November 26 and Friday, November 27. Business operations will resume Monday, November 30. 3,107,130 Active TxTags as of March 1, 2023. These simple steps can help customers avoid the hassle and surprise of receiving a bill for unpaid tolls in the mail! Resource Staffing is an affiliate of The Reserves Network, a family-owned and veteran-founded company. Overview of CSC complaint handling. Log in to manage your EZ TAG account. For example, if a User wants to reload $20, the User will be charged $22. Track correspondence sent, received, or requiring further action in case management system. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. Visit Harris County Toll Road Authority Website. Bend Extension, Location Type 2 Axles Cash / Non-Tag 2 Axles EZ TAG 3 Axles 4 Axles 5 Axles 6 Axles; Fort Bend Parkway Extension Mainlane to 90A (in Harris County) Pass Through. Got logged out, and when I tried to log back in only one time, my account was locked for an hour due to too many incorrect login attempts. document.write("