I called 24 Hour Fitness and requested to have my membership canceled. Dont fall for any special they offer. They have a variety of classes to accommodate. The worst gym I ever signed with. Instead, the customer service rep told me I could just freeze it. They also claim to provide "unlimited access" to all Planet Fitness members, but that unlimited access only applies to their limited hours. 24 hours. It's been 2.5 weeks. This is a huge benefit if you live in an area where bad weather is common and may keep you from driving to the gym. The machines are Excellent and Clean. There are to many cardio items on the floor. I have only one minor complaint. We encourage you to reach out to our management team, so we can address your concerns. We're so happy to hear that you found your new home away from home at our McCandless club! Call or go online now for 4 months for $99. Clean , staff is friendly.At others I have been in the staff is more proactive seeing that black rooms have have protection at all times and they are constantly in the front and the back cleaning machines and beds and etc in the back.This is not a negative approach,rather a positive approach to make it better than it is already. They told me that I needed to have a doctor's note saying that I had a baby in order to get the rest. 2023 Trustpilot, Inc. All rights reserved. I have been out of shape and have not exercised in years but now I am enjoying every minute of it. Otherwise, it is affordable and location is great. "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. My location here in St Petersburg FL is 24 hours. Now more than ever its important to stay active, in order to stay healthy, and we look forward to safely and responsibly welcoming our members back to Planet Fitness. Have a wonderful weekend~. Open all the time designed to get you fit and healthy! I had a baby, and they took advantage of my situation. Many ab machines but limited calf machines, one of which has been in need of repair for weeks now. By This used to be the Empire Gym and a lot has been done to improve . They include the standard lineup of fitness- and dance-focused programs: You can find out which courses your local club offers and when they take place by calling the club or going to the clubs website. I cried for my son that day I encountered this treatment as he also cried and said, "Mom, can we please leave now and I never want to come back to this place.". Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. And the home of the Judgement Free Zone. It needs a better system with a wet rag type that can help with cleaning. It goes against our guidelines to offer incentives for reviews. He said, I have friends at other health clubs here in town and they all say yeah its hurting business.. . You need childcare when you work out: The club allows you to drop your kids off for up to two hours at their Kids Club babysitting centers. 24 hours. Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. Blink Fitness is a gym chain with over 80 locations across the United States that promises to make exercise fun and affordable for tiers of members. John K., LA Fitness Review: Is It the Right Gym for You? You hear this everywhere you go while in the club from sitting in the sauna and steam room trying to relax to sitting on the toilet. As long as staff and management are aware of the problem, then it is on the list of repairs; Please know we take broken equipment concerns very seriously, as our members' safety is of the utmost importance. Is 24 hours on weekdays, but would still like flexibility to go before 7 a.m. or after 7 p.m. on weekends. Their turnover in staff and personal trainers was amazing. Join now! I love the functional tracing room to mix things up and not get bored . Su. Its basic gyms offer cardio machines and weights, while its top-tier clubs have sun decks, climbing walls and more. I'll drive into Kailua to UFC, it's not 24-hour anymore, it's 1 hour a day, and they can't even get that right. Im really happy joining Planet Fitness. If you truly feel this suggestion could lead to us providing a better experience for our members, we encourage you to share them with our manager so they can be considered in the future. There are some frustrating things like the spray and paper towel to wipe down. Anyone can write a Trustpilot review. Layton, UT, Verified Reviewer. I have been going to 24 Hour Fitness in Layton, Utah for about 6 months and it fits my needs. Its very clean the staff couldnt be nicer. 24 Hour Fitness strength lies in its tiered approach to its clubs. Planet fitness has a great atmosphere. etc. Difficult to Cancel: Many people have a hard time canceling their membership. By 24 Hours paid class options include TC24 group training classes and their in-house personal training programs. I joined the Langhorne PA location 2 weeks ago and it doesn't live up to the Planet Fitness advertised offers. Club Hours Monday: 5:00 AM - 11:00 PM Tuesday: 5:00 AM - 11:00 PM Wednesday: 5:00 AM - 11:00 PM Thursday: 5:00 AM - 11:00 PM Friday: 5:00 AM - 11:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. Only the best for members like yourself! We had already planned on the 15th, said Wheeler. I signed up since canceling through covid. He was inflexible. I like the judgement Free Zone. Finally, if youre on a limited budget, Planet Fitness is the smarter choice. Beaverton, OR, Verified Reviewer. Dallas, TX, Verified Reviewer. Iron Tribe already planned to cut its group fitness classes in half, and limit how often equipment will be shared. In my opinion, if you want a clean, organized place to work out without the low-cost gym hassles, 24 Hour Fitness is the place. Overall, it is good. It is clean and the staff is excellent. Tu. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. 24 hours. Sa. The gym is a good value; however, not an ideal gym for someone looking for heavy weights or free weights. Directed to the website for resolution - no one contacts you back. etc.. More noise, 6 minutes later, ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shopetc. It elates us to know we're providing you with the pristine and welcoming environment you deserve. Pros Amenities in top-tier clubs are industry-leading Option to sign up for month-to-month contracts Child care Free group fitness classes Cons It is clean and well taken care of, the equipment is diverse with machines, free weights, bikes, etc. Every handle, everythings been sprayed.. By Copyright 2013-2023 HighYa LLC. And thanks for the five stars! theme, but overall terrible. It is a good work out place. 24 Hour Fitness free classes are called GX 24 classes. I love going to PF on Wednesday evenings to work out with Chris in the Merrick,NY location. But nope. This is not all the time "f*ck, b*tch, m*f*cker," etc. All Rights Reserved. Wheelers team allowed its members to borrow equipment so they could workout at home, but they didnt reopen Monday when the amended Safer at Home order took effect. Gym in Edison, NJ | 561 US Hwy 1 | Planet Fitness Edison, NJ Club info 561 US Hwy 1 Edison, NJ 08817 United States Get Directions (732) 339-1730 View Club Schedule Club Hours Monday: 24 hrs Tuesday: 24 hrs Wednesday: 24 hrs Thursday: 24 hrs Friday: 12:00 AM - 10:00 PM Saturday: 7:00 AM - 7:00 PM Sunday: 7:00 AM - 7:00 PM Holiday Hours 0 have signed . This place deserves to fail. I called 24 Hour Fitness in Citrus Heights and for the first time was told there was a one-year contract. Theres always someone cleaning (like actually cleaning)They have 20+ tvs for you to tune in to.Youre not missing out on any equipment. We strive to provide our members with tons of equipment and if any equipment is broken, our managers are known for placing maintenance orders so damaged equipment can be repaired ASAP. This is a bit ridiculous, especially for a brand new facility. I handle the financial affairs for my 68-year-old physically and mentally handicapped brother. I have concerns about a person that is using the massage chairs as their sleeping quarters for hours at a time. For example, theres no benchpress, incline bench, and the dumbbells max out at about 80lbs. John G., Clean, spacious, and good quality equipment. Everyone is able to do their own workout & feel good about it. Cantu said no ones rushing in right now because of COVID-19. Just joined planet fitness to take my workout to the next level. We hate hearing you feel this way, Jen! Our guide to five popular gyms helps you see what Planet Fitness, Youfit, LA Fitness, 24 Hour Fitness, and Golds Gym offer and how to choose which one is best for you. 24 Hour Fitness pricing varies greatly depending on where you live and what type of club you have. 24 hours. However, after their hours shifted, these promises are no longer delivered. 24 hours. This site is protected by reCAPTCHA and the Google. The cost of hiring a babysitter to watch your child while you work out would exceed this in one or two days, making Kids Club an excellent value. By Its got me up and moving and I look forward to going each day.The staff are always professional and polite. Maximo Cantu reopened his gym Monday. Lisa H. said: My 7 month old has been attending Prime Time for 2 months and we are, Fred Astaire Dance Studios - New York Downtown, Janice H. said: I wanted to find a way to keep fit and toned while enjoying good, David S. said: Our 2 year old son wasn't happy at another daycare and after a few, Rosie O. said: We enrolled our children at this KinderCare when it first opened, and, Cristi S. said: My 7 year old went to Tutor Time from the age of 18 months and now my, Pamela S. said: Everything I like or need in a gym. Write down any questions you have after you read over it. LA Fitness sets itself apart from competing gyms by offering pools in nearly every location as well as child-care facilities that watch your kids while you work out. By Planet Fitness is treating its valued members unjustly and disregarding the importance of accessible fitness that they so often preach. 1998 - 2023 Nexstar Media Inc. | All Rights Reserved. I signed up for both an orientation tour and a class the week of 2/20 and was disappointed with both experiences. Lakewood, CO, Verified Reviewer. The word "crazy" is a trigger for my sweet and loving son who had an episode as a result of this employee's uncalled-for action. etc. We interviewed our tech expert, Jaime Vazquez, to learn more about accessible smart home devices. We just did that an hour ago. Planet Fitness has limited hours, but Anytime Fitness has returned to 24/7. Thank you for sharing your positive experience at Planet Fitness, Patty! My location, Coit & Campbell Dallas, TX, closed on March 1st by state law re coronavirus. Thanks for the review, Marina! Ive been a member of another gym in Lubbock & it seemed to be more for body builders. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! Hi, Valeria! Well, the guy never froze my account and I was charged through November (and an annual fee of $49 thrown in there too). ", Lately, they have added advertising for Fabreeze and toothpaste and then ""Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. etc.". Remake Planet Fitness 24 hours again. Thank you! My guess is that state limitations in your area are affecting them. Will you do the same? 6701 Black read more in Trainers, Gyms Washington Township KinderCare 17.3 miles away from Planet Fitness In doing so, we are taking a number of steps to protect the health and well-being of our team members and members, which include enhanced cleanliness and sanitization policies and procedures, physical distancing measures, reducing physical touch points in the club, and more. They STOLE that money upfront from how many members? PLANET FITNESS - 33 Photos & 24 Reviews - 1930 Route 88, Brick, NJ - Yelp Auto Services Planet Fitness 24 reviews Claimed Gyms, Trainers Edit Open Open 24 hours Hours updated 3 months ago See hours See all 33 photos Write a review Add photo Location & Hours 1930 Route 88 Ste 24 Brick, NJ 08724 Get directions Edit business info Obviously, I am older and out of shape, but l was given little instruction, attention, or encouragement. Their facilities are varied enough to give you options between the basic amenities of an Active club to the numerous amenities at Super Sport and Ultra Sport clubs. I was on the phone with Employee #118515 - Sarah S. I received a copy of the sales receipt from the Citrus Heights - Club 00523. Even though this is a 24 hour gym, he said it will operate from 6 a.m. to 10 p.m. for now. I hope they stop it. If your goal is to join a gym with a diverse class line-up that will grow with you as you find your niche in the workout world, 24 Hour Fitness is likely to meet your needs. Someone is usually walking around cleaning and/or checking to make sure all is well. Club Hours Monday: 5:00 AM - 10:00 PM Tuesday: 5:00 AM - 10:00 PM Wednesday: 5:00 AM - 10:00 PM Thursday: 5:00 AM - 10:00 PM Friday: 5:00 AM - 10:00 PM Saturday: 7:00 AM - 8:00 PM Sunday: 7:00 AM - 8:00 PM Holiday Hours Plans and pricing Get high-quality fitness at an affordable price. It's now been over 2 weeks and it's not fixed. If you haven't already done so, please bring this to the attention of your home club manager so they can address this accordingly. Pools are integral to your workout: Many 24 Hour Fitness locations have pools. Were we going to get a rush like New Years?. I was a member for five years and have to stop this membership now They have a music channel playing non-stop rap "music" when I do my cardio. Roro T., The easiest way to figure out which club is best is to: These three comparison points will help you make a clear, financially smart decision about which gym fits you best. 24 Hour Fitness gym amenities are tied to their club type. Ingrid M., Fr. The gym could remove a quarter to half of the cardio equipment and get more weight equipment. We use dedicated people and clever technology to safeguard our platform. During the COVID-19 crisis, our top priority is the health and safety of our members, teams, and communities. Ketia Daniel, founder of BHM Cleaning Co., is BestReviews cleaning expert. If youre a parent who needs childcare while you work out, youll need to check with your local club to verify they have a Kids Club babysitting program. You all at 24 Hour Fitness should be ashamed and you need a strong vaccine to fix your superiority complex and your prejudices. Very attentive, kind, and helpful staff!!! On June 1, they decided to close that location PERMANENTLY. Thanks for being part of our Judgement Free Zone! We find 223 Planet Fitness locations in New Jersey. We hope to see you soon! Super clean gym. In accordance with local officials, we have worked closely with the franchisee in the area and expect to reopen our locations there at the end of May with more to follow. However, its not a guarantee that your local club will have babysitting. People with mental struggles are not crazy, they are special and endearing but some staff at 24 Hour Fitness see them as targets because they themselves lack compassion and understanding. Rick B., Super friendly staff. What sets the gym apart from the competition is the way it organizes its clubs into four separate tiers according to the extent of their amenities. The same person taught the classand pretty much ignored me. Gym is clean, front desk not very friendly but that's fine with me I am not there for them. "The customer is always right" adage does not apply to these people and you can feel the disdain even from the manager. With membership costs staying the same, even with limited hours, it is just as expensive to attend Planet Fitness, but only if you are available for the specific hours they are open. But thank you for being honest and providing awesome feedback! The last representative that I spoke to said that the refund was being processed and I should have it in 3-5 business days. 24 hours. We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time. The following chart shows you a comparison of each tier: If your workouts require a pool or basketball court, youll need to find at least a Sport club. Mo. They are fraud. . Additionally, 24 Hour Fitness makes some classes available on-demand through their app, 24GO. 24 Hour Fitness doesnt post online pricing for these classes. Replies to negative reviews in < 24 hours. It's not getting that fifth star. I felt very uncomfortable so I dropped my membership immediately. But now they can finally reopen. This certainly isn't the way we want our members to feel. Each tier has a few more amenities than the previous one. Many Planet Fitness locations are open 24 hours every single day during regular/non-holiday times of the year. More noise, "Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop"etc. I have to find other exercises to do while waiting for a specific weight equipment to become available. Only problem I have is the 30 minute workout. They sold us all on the idea of a judgement free zone, and inexpensive memberships that can be great for anyone. I'm uncertain at this time if I'm going to continue my membership. The only thing they care about is selling memberships. The music isnt overwhelming loud where you cant listen to your own with earbuds if you wish. While reviewers didnt always specify which fees they question, theres a good chance those fees were the annual fee and the start-up fee for no-contract memberships. Their email said, in so many words, that if I quit the gym I could have a free month, no refunds. They'd be happy to address any and all concerns you may have so our Planet can get back to being awesome! Skip B., To learn more about ChatGPT and how we can inspire students, we sat down with BestReviews book expert, Ciera Pasturel. They have been in those chairs ( alternating at each visit ) every time I have been there. You are greeted by a sound system broadcasting what could only be called "music" by the widest possible definition. Also, theres only one pec/Delt press, and it is always in use. Furthermore, you have an opportunity to build new relationships with people in your class. OK, so I'm out $35, but they have 430 locations in the country. Fabreeze, more noise"Hi Everyone, Kathy Ho, 24-GO, 24-Life, 24-Shop" etc., etc. In order to safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live. Some machines can be intimidating to use but because they are set in certain area it makes me feel more confident to use them. Your feedback is important to us! Thank you. It was like that before, 24-hour fitness wasn't always open 24 hours, I remember when I lived in San Diego, two locations closed at 10pm. If you live in a city with 24 Hour Fitness and LA Fitness, your choice could be tough. Don't support them! And, depending on where you live, you could have the advantage of choosing between several different tiers according to your workout needs and preferences. I recently left the new Crunch Fitness up the road because it was filthy from day one, the music was too loud, the lighting was too harsh and the associated were generally unfriendly. In the case of 12-month memberships, you will have to pay your remaining monthly payments to get out of the contract. Boulder, CO, Verified Reviewer. If there's anything we can do to make your PF experience even better, please give our front desk a ring or stop by to speak with a member of our team! He is very courteous and points out what you are doing incorrectly and praises you when you get it. With no refund of a full month's dues. Close-contact businesses are sweeping into their new normal. Im happy with the equipment layout. Prices starting as low as $10 a month. This is an email from the Planet Fitness media relations team about gyms reopening in our area. Entering a 24 Hour Fitness gym is toxic from the moment you open the door. All machines are always working . Kaneohe, HI, Verified Reviewer. My doctor faxed one over to them and still, I have seen nothing. Bottom Line: Yes, I would recommend this to a friend, By Roseville, CA, Verified Reviewer. If required by education, we may also present a detail of the topic that may be objectionable to some people. Cantu is looking to add sanitation bottles at every machine. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Much of what we read about 24 Hour Fitness applies to all gyms, in general: hidden fees and cancellation difficulties. People, I urge you to enter at your own risk, but don't say I didn't try to warn you. Find out how we combat fake reviews. etc. Alana G., I told him that it was not possible because I live 600 miles away in Portland, OR. Give us a call, or stop by the front desk during your next visit so we can hear you out! Sorry I've joined at this location and will be canceling and joining another. The mindset is this you can work out, but space out and clean up after yourself. Remake Planet Fitness 24 hours again. The place is kept clean. Ours have been back to 24hrs for a bit now. I am hurt to my core that an employee would label my schizophrenic son "crazy" because he made a mistake and entered the wrong door, which he apologized for. Unlimited fitness training. Thank you for reaching out. RIPOFF. This material may not be published, broadcast, rewritten, or redistributed. Date of experience: February 22, 2023 Useful Share Reply from Planet Fitness 4 hours ago Hey, friend, thank you for taking the time to leave us a four-star review!