For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. Our research and development aims are to embed a vibrant research culture within our Trust, increase the opportunities for people to participate in research and ensure that our research benefits people who use services, carers, families and our communities. Foundation stone laid 3rd July 1863, opened 27th April 1866 with Neo-Georgian porch added in early C20. [2] Thank you for your feedback. As you face the toilet the wall-mounted grab rails are on both sides. There is a clear unobstructed route to the reception point. On street marked Blue Badge bays are not available. Access to the waiting area is unobstructed. There is not a flashing fire alarm beacon within the cubicle. A 14-year-old girl is in a critical condition in hospital after she was hit by a car in Surrey. There is a small lip on the threshold of the entrance, with a height of 1.5cm or below. The room does not have background music playing. As you face the toilet pan the transfer space is on the left. Detailed information, also Standard toilet facilities are available. The colour, design and typeface of signs is consistent throughout the building. This includes an average layover time of around 12 min. The dimensions of the Blue Badge parking bay(s) are 240cm x 480cm (7ft 10in x 15ft 9in). Look at what worked at other hospitals and learn from each other. If our guide needs updating - just let us know using this form. This acute care hospital has 452 doctors in total, including: American Fork Hospital is rated 4.56 out of 5 by 9 patients, and has 8 written reviews. Mirrors are not placed at a lower level or at an angle for ease of use. Your information helps us decide when, where and what to inspect. The nearest Bus stop is on Farnham Road in front of the Hospital about 230 feet away. The toilet roll holder can be reached from seated on the toilet. The distance between the furthest Blue Badge bay and Redwood House is 35m. There is pictorial signage on or near the toilet door. I was sectioned under 136 and when I arrived I was in the care of police, they put my in a room that was literally like a prison cell, we may have mental health but some of us dont deserve this treatment. Tel: 0300 222 5932. NB: Map points may not be 100% accurate and are for general reference only. i-access is a drug and alcohol service run in partnership with WDP that offers advice, information and support to people in Surrey who want help with problematic drug and/or alcohol use. Visited Inpatient mental health services on October 2022, Report review titled Receptionist went above and beyond Thank you kindly as unsuitable, by Anonymous - Posted on 27 September 2022. The reception counter is not placed in front of a background which is patterned. Broken showers are still broken. For services we haven't rated we use ticks and crosses to show whether we've asked them to take further action or taken enforcement action against them. The entrance door(s) does not/do not contrast visually with its immediate surroundings. The wash basin can be reached from seated on the toilet. The lift is located to the right of the Main Entrance. There is a clear unobstructed route to the reception point. Im coming out no better than I went in, the staff need more empathy and compassion instead of judging the patients , Visited Community mental health services on September 2021, Report review titled Appalling hospital ward Mulberry as unsuitable. There is space for an assistance dog to rest within the seating area. All inspection reports and timeline. i-access, The height of the step(s) is/are between the recommended 15cm and 18cm. Sasha Forster was detained under the Mental Health Act (MHA) but on leave from Guildford's Farnham Road Hospital, a mental health hospital run by Surrey and Borders Partnership NHS Foundation . Our community teams are dedicated to helping people with severe or enduring mental health problems back on the road to recovery. Farnham Road Hospital is a specialist mental health hospital, providing round-the-clock support to adults and older adults experiencing acute mental ill-health as well as housing community mental health and day services. There is a red flashing fire alarm beacon within the waiting room / area. Farnham Road Hospital, Farnham Road, Guildford, Surrey GU2 7LX, United Kingdom Telephone: 01483 443 615 Opening Times 24 hours 7 days a week Contact Names Ward Manager: Mada Mangira Senior Matron: Sima Magama Associate Director, Adult Inpatient Services: Claire Clifford Operational Compliance Manager: Kellyanne Davies Out of Hours Contact Once referred, people come for appointments across our three main bases/ satellite clinics. Helping people live the healthiest lives possible . There is step free access throughout the majority of the building. The floors which are accessible by this lift are 1, 2, 3, 4. There is not a red flashing fire alarm beacon within the waiting room / area. Train operators. If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. We don't rate every type of service. Official information from NHS about Farnham Road Hospital including contact details, directions, opening hours and service/treatment details the service is performing exceptionally well. Home News Random Article Install Wikiwand Parking spaces for Blue Badge holders do need to be booked in advance. Chertsey, This is not meant as a negative review as I do believe the regular staff are trying their hardest. Disposal facilities are available in the cubicle. The girl was struck by a Ford Focus while walking on Folly Hill in Farnham just before 18:10 GMT on . There is a lot of agency HCAs which makes it difficult to develop any trust as the regular nurses are rarely free for conversation. There are not separate entry and exit doors in the lift. The height of the towel dispenser is 92cm (3ft). Copyright 2023 AccessAble. The dimensions of the lift are 119cm x 145cm (3ft 11in x 4ft 9in). There is a list of floor services available within the lift. All the information you need about working for us, recruitment, job opportunities and careers within mental health, learning disability and substance misuse services in Surrey and Hampshire. [1], The foundation stone for the hospital was laid at a site donated by the Earl of Onslow in Farnham Road in Guildford in 1863. Leatherhead, Surrey and Borders Partnership NHS Foundation Trust, Community & mental health inspection reports for Farnham Road Hospital (Mental Health Unit) can be found at Surrey and Borders Partnership NHS Foundation Trust. Handrails are provided in some corridors. Senior Customer Service Advisor Direct Line Group Farnham 24,034 a year Full-time Weekend availability + 1 As a Senior Customer Advisor in our Travel and Medical Assistance teams (TMA), you'll support our customers with almost every imaginable scenario whilst they We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels: Outstanding Mental health Care and support Pregnancy NHS services Farnham Road Hospital Farnham Road Hospital Ratings and reviews Overview Departments and services Facilities Contact details, map and directions Reviews Leave a review Reviews Displaying 1 to 5 of 5 Receptionist went above and beyond Thank you kindly out of 5 Provided and run by: Surrey and Borders Partnership NHS Foundation Trust. [3] The Royal Surrey County Hospital moved to its current site in Egerton Road in Guildford in 1979. There is a waiting area close to the reception point. From the North take the Guildford and Godalming Bypass/A3. Magnolia Ward, It monitors and inspects services, to make sure they are safe, effective and provide high-quality care. Overview. Farnham. At least one standard in this area was not being met when we inspected the service and, Surrey and Borders Partnership NHS Foundation Trust, Assessment or medical treatment for persons detained under the Mental Health Act 1983. Thameslink. the service isn't performing as well as it should and we have told the service how it must improve. The route from the car park to the entrance is accessible to a wheelchair user with assistance. Staff do not need to be notified for use of the lift. The dimensions of the Blue Badge parking bay(s) are 230cm x 470cm (7ft 7in x 15ft 5in). The lateral transfer space is 150cm (4ft 11in). Farnham Hospital: 0300 614 5000 Farnham Hospital, Hale Road, Farnham GU9 9QL Bentley Ward - 0300 613 8010 Bourne Ward - 0300 613 8025 Hale Ward - 0300 613 8021 Runfold Ward - 0300 613 8015 Heathlands Intermediate Care Unit: 0300 614 5000 Crossfell, Bracknell, Berkshire RG12 7RX Main reception: 0300 614 3931 Nurse in charge: 07887 292673 If this service has not had a CQC inspection since it registered with us, our judgement may be based on our assessment of declarations and evidence supplied by the service. Any other browser may experience partial or no support. We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The car park does not have a height restriction barrier. Farnham Road Hospital , Farnham Road , Guildford , Surrey , GU2 7LX. The entrance area/door is clearly signed. Find the travel option that best suits you. There is a flashing fire alarm beacon within the room. This accessible toilet is located to the right of the main entrance. Only a small handful are nice and have some interest. the service isn't performing as well as it should and we have told the service how it must improve. View Accessibility Symbols. Please contact our Patient Advice and Liaison Service (PALS) who can look into this further for you: rxx.palsandcomplaintssabp@nhs.net / 01372 216202. by Anonymous - Posted on 10 November 2021. The contrast between the external door and wall is good. The width of the accessible toilet door is 75cm (2ft 6in). There's no need for the service to take further action. The service had not completed the appropriate checks in order to maintain a safe and suitable environment for people. Registration details. 0300 555 5222, Provided and run by: We recommend using one of the following browsers: Chrome, Firefox, Edge, Safari. The toilet roll holder can be reached from seated on the toilet. There are two blue badge bays which are to the rear of the Farnham Road building seen in photo 4,5 and 6 size 457x285, these would be mainly used for the Laurals. There is not a play area or toys/books for a child to play with. Thank you for your feedback and suggestions. The new hospital has 60 acute psychiatric beds The first hospital built in Surrey in more than 90 years, which specialises in the treatment of patients with mental health issues, has opened.. The floors which are accessible by this lift are LG, 2. There is step free access to the reception point. [1] For faster navigation, this Iframe is preloading the Wikiwand page for Farnham Road Hospital. Requires improvement It is managed by Surrey and Borders Partnership NHS Foundation Trust. The reception point is approximately 4m (4yd 1ft) from the main entrance. Purposeful engagement should be offered daily, but we dont even know who our named nurses are. Inside the venue, there is level access to the shared toilet(s). There is a wheelchair to borrow to aid transferring around the building. Wall mounted grab rails are available for the toilet. The lift does not have a visual floor indicator. The colour contrast between the external lift controls and the control plate is good. Farnham Road Hospital (Mental Health Unit). The contrast between the dropdown rail(s) and wall is poor. The width of the accessible toilet door is 87cm (2ft 10in). There is not a mirror to aid reversing out of the lift. There is sufficient space to write or sign documents on the counter. Browser Support British Sign Language interpreters can be provided on request. Matron:Anne Sayed, Mental Health Crisis Helpline: 0800 915 4644, SMS texting for people with speech or hearing difficulties: 07717 989 024, Next Generation Text Service App or Textphone users (www.ngts.org.uk): 18001 0800 915 4644. the service is performing well and meeting our expectations. Visit website. Hale Road. There are manual, heavy, single doors to access the lift lobby on all floors. British Sign Language interpreters can be provided on request. The external controls for the lift are within 90cm - 110cm from the floor. Suspended ratings are being reviewed by us and will be published soon. The ramp/slope is located to the left of the main entrance. Farnham Road Hospital, The nearest Train station is in Guildford. There is a waiting area close to the reception point. This accessible toilet is located to the right of the main entrance, through a set of double doors and along the corridor. Designed by Edward Lower with advice from Florence Nightingale. the service is performing well and meeting our expectations. Services on the ground floor include: a mental health for working age ward. SMS texting for people who are deaf or hard of hearing: 07717 989 024. Accessible toilet facilities are available. Detailed information, also Russian minister laughed at for Ukraine war claims. Contact details for i-access Drug & Alcohol service. Baby changing facilities are available within this accessible toilet. The toilet roll holder is not placed higher than 100cm (3ft 3in). Associate Director, Adult Inpatient Services: Claire Clifford KT22 7AD, In The step(s) is/are located to the right of the main entrance. We do this in partnership with WDP, a specialist national non-profit organisation. The reception point is approximately 8m (8yd 2ft) from the main entrance. 0300 555 5222. There is not a door release button when exiting. The journey time between London Heathrow Airport (LHR) and Guildford, Farnham Road Hospital is around 1h 19m and covers a distance of around 24 miles. The following link is for Southern Railway. The height of the bell/buzzer is 131cm (4ft 4in). But i understand this is difficult espexially during the section 136 process. A key is not required for the accessible toilet. The cheapest way to get from Farnham to Royal Surrey County Hospital costs only 3, and the quickest way takes just 12 mins. The platform lift accesses a small level change. Bus operators. Visited Inpatient mental health services on August 2021, Report review titled Not enough nurses and no visible management on the ward as unsuitable. This isnt the way to treat people who are vulnerable through no fault of their own. The lower rank staff here, NHS, agency, and bank do their Very Best but they obviously lack basic Support from the faceless middle management. There is a dropdown rail on the transfer side. Visited Inpatient mental health services on March 2021, Report review titled Great People, poor management. The contrast between the walls and floor is good. The ramp/slope is located in front of the entrance. The height of the wash basin is 73cm (2ft 5in). The height of the toilet roll holder is 106cm (3ft 6in). The furthest Blue Badge bay is 31m (33yd 2ft) from the main entrance. 3/48 Farnham Road Hospital (Formerly The Royal Surrey County Hospital) GV II. The depth of the step(s) is/are between the recommended 30cm and 45cm. There are no windows, glazed screens or mirrors behind the reception point which could adversely affect the ability of someone to lip read. The route from the car park to the entrance is accessible to a wheelchair user with assistance.