By applying for a position with Alight Solutions, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alight's employment policies. This job was posted on Sat Jul 11 2020 and expired on Wed Jul 15 2020. Find out if you meet the requirements! Processing transactions such as health enrollments, tax and direct deposit updates, 401k withdrawals or contributions, and retirement elections. Tasks to include in a Customer Care job description . Find out if you meet the requirements! At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Help make it more accurate by adding yours. The Engagement Guide works in conjunction with the Annual Fund Director and leadership team to implement dynamic and successful donor relations and annual giving programs in support of Alight's mission and fundraising goals. Customer Care Representative, Human Resources - Virtual job in Bowling Green, KY. View Job description, benefits and responsibilities. Fully bilingual on-site outsourcing services in: We offer a comprehensive benefits package to our full-time colleagues to include: Health benefits beginning on your first day of employment. Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. Alight Solutions employees with the job title Systems Analyst make the most with an average annual salary of. Customer Care Representative Human Resources. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Jobs at Alight Solutions Customer Support Representative positions See more jobs Customer Care Representative, Human Resources - Virtual Florida 5 days ago Bilingual (English/Spanish) Customer Care Rep - Virtual San Juan, PR 30+ days ago Off the weekends and have flexibility with shifts but pay wasn't good and training wasn't either In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. HDHP or PPO available., At Alight, we believe a companys success starts with its people. They may often give instructions by phone and besides performing clerical tasks, they also assist . Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units.. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. The Customer Experience Center (CEC) is in place to accurately handle multiple types of calls and emails coming into the EBRC from employees of Alight Solutions clients. Alight Easy 1-Click Apply. Leveraging your computer navigation skills to toggle between multiple screens and systems to provide answers and support. Please enter a Name and Password so you can update your Job Alerts in the future. Our story starts with a simple universal truth: Every business is a people business. The estimated base pay is $36,558 per year. The development of the mural painting was based on the plan and the description of the painting which was carefully decided by the principal and the school board. Alight allows employees to enrich their health, wealth and work while enabling global organizations to achieve a high-performance culture. Take advantage of some of the best training and tools in the world to learn more about multiple areas of Human Resources! Licensing or Certifications for Customer Care List any licenses or certifications required by the position: AKBD, CIP, GB, PMI, CPIM, APICS, SAP, RFCS, NAFTA, ASE Education for Customer Care Typically a job would require a certain level of education. From company leaders to our newest colleagues, we all play a role in bringing our values to life. Customer Care Representatives or Customer Service Representatives are tasked with keeping clients satisfied. Our story starts with a simple universal truth: Every business is a people business. Cons Qualifications for a job description may include education, certification, and experience. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Every day, our customer care representatives are on the front-line of care, advocating for peopleensuring the customer understands his or her health benefits, helping to navigate the annual enrollment process, qualifying a retirement plan withdrawal, or resolving payroll or other HR-related issues. At Alight, we are reimagining how people and organizations thrive. You will be notified during the hiring process which checks are required by the position. Alight does not discriminate against anyone based on sex, race, color, religion, creed, national origin, ancestry, age, physical or mental disability, medical condition, pregnancy, marital or domestic partner status, citizenship, military or veteran status, sexual orientation, gender, gender identity or expression, genetic information, or any other legally protected characteristics or conduct covered by federal, state or local law. Careers in Customer Care At Alight, we believe that people are the single most important part of an organization and that there is a synergistic relationship between work and life. Travel * Handle a high volume of inbound calls from client employees as well as conduct outbound calls for follow up as required. Location Background checks may include some or all of the following based on the nature of the position: SSN/SIN validation, education verification, employment verification, and criminal check, search against global sanctions and government watch lists, fingerprint verification, credit check, and/or drug test. For more information on Job Scams, please click the link below to review information posted on the Federal Trade Commission Consumer Information site. The primary function of the Customer Care Representative 1 (CCR1) s to provide employee support for clients with Alight Solutions Contact Center Services. Posting id: 823465203. Job Description: JOB SUMMARY Alight Solutions San Juan is looking for real people, who are passionate about customer care. Alight provides equal treatment and employment opportunities to all employees and applicants for employment without regard to any protected status or other protected characteristic. How accurate is this most likely Total Pay range (base + additional) of $34K-$45K/yr? Nothing in this job description restricts management's right to assign or reassign duties and responsibilities of this job to other entities; including but not limited to subsidiaries, partners, or purchasers of Alight business units. As an Seasonal Bilingual Customer Care Representative you will work in a dynamic call center environment providing customer service and consultation to our client employees. Our team's expertise in human insights and cloud technology, allows companies and employees around the world to transform and thrive. * Greet the employee, answer concerns and questions, educating them and solving complex issues relating to their health care benefits, 401k savings, life benefits, retirement plans, leave of absence, payroll and human resource related services. Take the first step today by joining our talent community. Full Job Description. Try to use specific examples from your work or school history that relate to the question asked. At Alight, we believe that diversity should be visible, valued, and sustained throughout the organization. By applying for a position with Alight, you understand that, should you be made an offer, it will be contingent on your undergoing and successfully completing a background check consistent with Alights employment policies. Our dedicated colleagues across 28 global centers help 23 million people and their 11 million family members simplify work and life, both now and in the future. Our Promise People can always trust us to say what we mean and depend on us to do what we say. In addition, we take affirmative action to employ and advance in employment qualified minorities, women, disabled persons, disabled veterans and other covered veterans. Valoras trabajar con compaeros comprometidos y lderes amables que les importa el bienestar de sus empleados y clientes. Help us reimagine how people and organizations thrive! Job Description: CUSTOMER CARE REPRESENTATIVE, SUPPORTING BENEFITS & HR SERVICES. We offer you a competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization. Con el paso del tiempo, tendrs la oportunidad de continuar expandiendo tu conocimiento de productos de discapacidad y administracin de ausencias, en preparacin para avanzar tu carrera dentro de nuestra organizacin. * Demonstrate a positive attitude, self-awareness and embrace feedback We reward continuous improvement and encourage you to own your own development. Customer Service Representative Responsibilities: Maintaining a positive, empathetic, and professional attitude toward customers at all times. We combine data-driven, consumer-centered technology with personalized care and service to deliver a superior customer experience. This program provides you with the foundation you need to lead to a path of success. Location: San Juan, Puerto Rico. Schedules are mostly Monday to Friday with 8 hours shift starting at 8am, latest shift starting at 2pm. Customer Care Representative Human Resources. We are now hiring ambitious, motivated Customer Service Professionals to work virtual (work from home). * Demonstrate a high level of confidentiality and professionalism Additional pay could include bonus, stock, commission, profit sharing or tips. We live our core values by supporting colleagues in achieving breakthrough performance, thriving and taking their careers to the next level. Alight provides reasonable accommodations to the known limitations of otherwise qualified employees and applicants for employment with disabilities, sincerely held religious beliefs, practices. Alight Solutions is committed to a diverse workforce and is an affirmative action employer. The mission of our customer care teams exemplifies the need for humanunderstanding. Interested in Workday positions? Learn more at, Bilingual Customer Development Representative - Miami, FL, VP Operations own the operations, run the show, Account Manager - Construction Services (Miami, FL), Do Not Sell or Share My Personal Information, A full Benefits Package, starting on your first day of employment.
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